A flat cost shipping of $12.95 will be charged for all regular items Australia-wide. Large orders, or bulky items will attract additional charges advised in advance.
Tracking and delivery
We use StarTrack for all deliveries. Tracking is available through StarTrack systems.
Local pick up
We do not offer local pickup.
We accept payment through PayPal, direct bank deposit or credit card. Upon confirmation of your order you will be directed to a checkout where you will select your preferred payment method.
To ensure accurate and timely processing include your name and reference number provided where appropriate for your purchase.
We are sure you will be very happy with the quality of the items you order. We will always commit to describe all items as accurately as possible by way of our product photos and descriptions. However, if you are not entirely satisfied with your purchase, contact us within 14 days to discuss options. Replacement on sales items may not be always available. Subject to availability, replacement on all other in stock items cannot be guaranteed. If a damaged or faulty item cannot be replaced it will be fully refunded.
However please choose your items carefully as there are no refunds for change of mind. Returned items must be in an unused, brand new salable condition, in the original packaging with all tags attached. Please ship in protective packaging as goods damaged in return shipping will not be refunded.
There are no returns for change of mind, only faulty items.
Damaged or faulty items
We check all items before shipping for quality, but if you should receive an item that is faulty, damaged or not as represented, contact us within 14 days we will offer a full refund or replacement item. We do reserve the right to request that items be returned for inspection before providing a refund or replacement. Unless items are returned in appropriate packaging as delivered, damaged items may not be refunded. Return postage is at the purchaser’s expense.
Any damage caused through use or misuse by the purchaser will not be refunded or replaced.